🔗 Prerequisites
Features
What you get with this outcome
Set Sail with Perfectly Structured Cruise Packages
Cruise packages are unique—they combine route-based itineraries, cabin inventory, deck plans, shore excursions, and dynamic pricing into seamless vacation products. Whether you're managing luxury river cruises, expedition voyages, or ocean journeys, Kaptio's cruise capabilities handle the complexity of cabin types, passenger configurations, and BAR pricing controls.
Visual coming soon
cruise-route-diagram
Route & Itinerary Management
Define cruise routes with ports of call, embarkation/disembarkation points, and daily schedules. Create departure templates that can be reused across multiple sailings with consistent timetables.
- ✓Multi-port itinerary builder
- ✓Departure templates for consistency
- ✓Port-specific shore excursion linking
- ✓Route-based content management
Visual coming soon
cabin-types-diagram
Cabin Types & Deck Plans
Configure cabin types with occupancy rules, amenities, and deck locations. Support for suite categories, connecting cabins, and accessible rooms. Visual deck plan integration for cabin selection.
- ✓Cabin type hierarchies
- ✓Occupancy rules (min/max pax)
- ✓Deck plan visualization
- ✓Cabin-level pricing
Visual coming soon
cruise-bar-pricing-diagram
BAR Pricing & Rate Control
Manage Best Available Rate pricing with multiple BAR levels per cabin type. Use Pricing Controls to adjust rate availability based on demand—close expensive rates when sailing is full, open discounts when undersold.
- ✓Multiple BAR levels (1-4+)
- ✓Pricing Controls interface
- ✓Date-range rate adjustments
- ✓Cabin category pricing
Visual coming soon
Pre/Post & Shore Excursions
Pre/Post & Shore Excursions
Bundle pre-cruise hotels, transfers, and post-cruise extensions. Link shore excursions to specific ports with capacity limits and optional/included designation.
- ✓Pre/post accommodation bundles
- ✓Port-linked shore excursions
- ✓Optional vs included services
- ✓Excursion capacity management
Visual coming soon
Route & Segment Inventory
Route & Segment Inventory
Manage back-to-back sailings, partial journey bookings, and segment-level inventory allocation. Guests can book the full voyage or individual segments with inventory managed at each level.
- ✓Back-to-back sailing support
- ✓Partial journey booking
- ✓Segment-level inventory
- ✓Master inventory allocation
Visual coming soon
Port & Sea Day Management
Port & Sea Day Management
Configure detailed port and sea day schedules. Define arrival/departure times, tendering requirements, and shore excursion windows. Sea days enable different activity scheduling.
- ✓Detailed port schedules
- ✓Tender port identification
- ✓Sea day activity planning
- ✓Flexible port timing
Visual coming soon
Cabin Category Hierarchies
Cabin Category Hierarchies
Build cabin category structures supporting upgrade paths and GTY bookings. Define category relationships, upgrade pricing differentials, and guarantee assignment rules.
- ✓Category upgrade paths
- ✓GTY booking support
- ✓Upgrade differential pricing
- ✓Category-level inventory
User Journey
Step-by-step flow from start to finish
🗺️User Journey Flow
Follow the steps from start to finish
Implementation Plan
How to implement this outcome
📅 Project Overview
Service & Cabins
Week 1-2- • Create cruise service (Cruise record type)
- • Configure cabin/table types
- • Set occupancy rules per cabin
- • Create routes with price categories
Departures & Inventory
Week 2-3- • Create departure templates
- • Build timetable locations
- • Generate service departures
- • Load inventory contracts
Pricing
Week 3-4- • Configure BAR levels
- • Load prices per cabin/route
- • Set price points via Pricing Controls
Packages & Validation
Week 5-6- • Create cruise package with components
- • Link shore excursions
- • Execute UAT
- • Train team
Resources
Configs, tools, and documentation to help you
⚙️ Golden Configs
River Cruise Package
Complete river cruise setup: single route, 4 cabin types, deck plan, BAR pricing, and included shore excursions. Based on Belmond river patterns.
Expedition Cruise Package
Expedition setup with flexible itineraries, adventure excursions, and all-inclusive pricing. Supports Zodiac/activity assignments.
Ocean Voyage Package
Multi-segment ocean cruise with port stops, optional shore excursions, and pre/post hotel bundles. Complex cabin hierarchy with suite upgrades.
Common Pitfalls
Avoid these implementation mistakes
Don't skip departure template setup—inconsistent timetables confuse operations
Misaligned cabin inventory and pricing dates—causes booking failures
Forgetting BAR level assignment—packages show no price in search
Not setting cabin occupancy rules—overbooking or blocked bookings
Mixing cabin types across routes—Venice-Istanbul cabins differ from Paris-London
Shore excursion capacity not synced with sailing capacity